Privacy policy

Convident B.V., located at Kraneweg 48, 9718 JS in Groningen, is responsible for the processing of personal data as shown in this privacy statement.

Processed personal data

Convident B. V. processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

First and last name
Address data
Phone number
E-mail address
IP address
Location data
Information about your activities on our website
Internet browser and device type

Contact details

Convident B.V.
Kraneweg 48
9718 JS Groningen
050 – 553 23 34
hallo@convident.nl

Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16 or not. Therefore, we advise parents to be involved in the online activities of their children, in order to prevent any personal data of their children to be collected without parental consent. If you are convinced that we have collected personal data about a child without the required permission, please contact us at hallo@convident.nl and we will delete this information.

Purposes and legal bases for processing

Convident B.V. processes your personal data for the following purposes:

Sending our newsletter and/or advertising brochure;
To be able to call or e-mail you if this is necessary to perform our services;
Inform you about changes in our services and products;
To deliver goods and services to you;
Analyzing your behavior on our website to improve it and tailor our offerings to your preferences

Automated decision-making

Convident B. V. does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person, for example, an employee of Convident BV.

Retention of personal data.

Convident B. V. stores your personal data for no longer than the time needed to realise the purposes for which your data is collected.

Sharing of personal data

Convident B. V. only provides personal data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies and similar technologies

Convident B.V. uses functional, analytical, and tracking cookies to:

Ensure the website functions properly
Remember preference settings
Optimize the website
Track browsing behavior to offer personalized content and advertisements

Upon your first visit to our website, we asked for your consent to place cookies. You can disable cookies through your browser settings and delete previously stored information.

Your rights

You have the right to access, correct, or delete your personal data. Additionally, you can:

Withdraw your consent for data processing
Object to the processing of your personal data
Request the transfer of your data in a computer file to you or another organizationRequest the transfer of your data in a computer file to you or another organization

Send your request to hallo@convident.nl and include a copy of your ID. Make sure to obscure your photo, MRZ, passport number, and BSN for privacy protection. We will respond within four weeks.

You also have the right to file a complaint with the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl.

Security of personal data

Convident B. V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via hallo@convident.nl.

Our team takes your privacy seriously. Rest assured, we keep your data secure and confidential.