Convident is an ambitious web agency with online marketing services that has been around for over 10 years. From our office in Groningen (with several remote specialists worldwide) we are building an organization with 25 employees. As Wordpress support you are part of our technical team, where your primary focus is on customer support, handling tickets and building WordPress links. You do this both for our customers, our own products and internal tools!
Do you have knowledge of the WordPress platform, including themes, plugins, widgets and basic HTML/CSS skills? Are you able to solve problems and guide customers in using WordPress and do you work meticulously and accurately? Then apply for the WordPress support internship vacancy! You start every working day with the team of developers with a day start. Together you discuss the progress of all activities. You consult with each other to arrive at the best solutions. You take the customer’s wishes into account.
You are familiar with web technologies such as PHP, JavaScript, MySQL and have experience in solving technical problems that may arise when managing a WordPress website. As a support intern, it is important that you have good communication skills, both oral and written. You must be able to assist customers professionally, answer questions, solve problems and explain technical concepts in an understandable way. You will likely work with multiple clients at the same time and may receive different types of requests. The ability to multitask, set priorities and work effectively under pressure is essential. The world of WordPress is constantly evolving and new features, updates, or issues may arise. You must be flexible and willing to learn new skills and continually update your knowledge. Will you take up the challenge with us? Preferably, you are proficient in the Dutch language.
Convident is the specialist in online success for ambitious organizations. We design and develop WordPress websites and web shops, fully optimized by result-oriented online marketing campaigns. That’s what we’re good at! Our playing field worldwide is a very fast growing market with huge opportunities. Convident serves clients operating in more than 20 different countries and the team is therefore very international. For example, we have colleagues from the Netherlands, Germany, Egypt, Ukraine, Slovakia, Bulgaria, Colombia and the Pakistan. We enjoy working on the front lines of online marketing and WordPress development and are constantly improving and innovating. Apply if you recognize yourself in the following core values!
Cannot wait to start your role as Intern WordPress support at Convident? Then send your (video) motivation and cv to vacature@convident.nl, under the charge of Rick Dreise. Would you prefer to come over for an acquaintance or a day of shadowing? We would love to discuss the options!